We are open to take care of your health needs at Carlisle Medical Centre, offering virtual appointments via telephone or online platform, combined with in-person office appointments when indicated. We understand that it can be challenging to get through our phone lines at times, and due to COVID-19 health and safety protocols, staffing may be intermittently reduced.
We thank those of you who have already signed up for online booking and e-messaging through Pomelo and are glad this has been a positive experience for you. We encourage everyone to sign up for this free service by contacting the office and speaking with the reception staff.
We thank you once again for your patience and continued efforts to stay safe during the pandemic as we await vaccination direction from public health.
For anyone who feels they may have symptoms of COVID-19, Ontario has now launched an enhanced and interactive self-assessment tool at https://covid-19.ontario.ca/self-assessment/#q0. This easy-to-use tool steps through a series of questions to inform those who are concerned they may have contracted COVID-19. The tool quickly helps people determine if they are negative or it will provide them with guidance on where to seek care based on their needs.
Dear Valued Patient of the Carlisle Medical Centre
During these difficult times we have been working on implementing innovative ways to improve our accessibility to you. The changes we are looking at will be direct messaging with our team as well as the ability to book appointments online.
We are planning to implement messaging as well as online booking in a limited capacity for our same day or next day appointments. As we are implementing this system we would appreciate your understanding and patience as we adjust this system to meet everyone’s needs. If you try to book online and appointments have all been taken, please call our office and we will do our best to find an appointment time for you.
If you have not yet received your email invitation to register with Pomelo Health (Health Myself) or your link has expired please call reception for your next steps.
If you have any questions please do not hesitate to contact our office. We are excited to implement these systems and hope that you will find these services helpful.
The Carlisle Medical Centre Team